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The CaixaBank areas where winners will have the chance to work are shown below. Also, the most groundbreaking and innovative CaixaBank projects where winners will be able to apply their knowledge and broaden their experience are shown in each area.
Interdepartmental projects on Data, Analytics and Accounting Transformation
Barcelona (preferred) / Madrid (possible)
6 months
The successful applicant will jo in as a junior data analyst, participating in real projects connected to data exploitation, analytics, visualisation, automation and artificial intelligence applied to accounting.
The work will be carried out in a highly interdepartmental environment, collaborating with various accounting, business and technology areas, also including a strong element of supported training and guidance from experienced colleagues.
The work is focused on supporting accounting transformation and analytics initiatives, by learning the team’s consultancy work model.
Interdepartmental Accounting and Integrated Legal Reporting team, composed of approximately 11 people, most of whom are highly experienced and with a consultancy background.
The team acts as a specialist support area for various accounting and reporting areas, interacting with an extended group of between 80 and 100 people.
Business and Pricing Analysis and the Development of Analytical Use Cases
Barcelona (current location)
6 months
The successful applicant will join as part of the WONNOW programme as a student, in order to provide support in the development of skills in business analytics, data analysis and technological use cases in an area under construction.
The role combines intensive learning and operational support in a highly undefined initial environment, with potential for the area to grow and possibly continue in the future.
A newly-created area as part of the transformation and business proposal team, focused on business and pricing analysis and the development of analytical use cases and technologies.
The area is currently at a stage of growth and definition, with subteams at various degrees of organisational maturity.
Support for Technological Modernisation and Operational Efficiency in the Business Area through Automation, Low Code and AI
Barcelona (preferred) or Madrid
6 months
The project is part of the modernisation of a business area that historically has operated very traditionally, based on Excel and manual processes. The team develops departmental technology solutions using tools in the Microsoft and Google Cloud ecosystem, with a focus on automation, low code and AI. The work is organised around a large backlog of initiatives, which includes both simple, high-impact solutions and more strategic projects.
Departmental technology team within the corporate business area. The team was created recently and its mission is to transform the business area using technology. It is currently composed of 3 people who work very closely together.
Data Processing and Development of Credit Portfolio Dashboards
Madrid (preferred)
6 months
The successful applicant will join as a junior team member, providing technical and operational support in mass data processing and the development of information dashboards connected to credit portfolios.
This role is focused on improving the technological capability of the team, currently concentrated on a key point, which is helping to reduce bottlenecks in the generation of information and internal reporting.
The onboarding will include guidance and mentoring, with progressive training about the area’s data ecosystem.
Team in the Corporate Risk area, composed of approximately 10 people.
This is a team with a high level of internal collaboration, which usually works in pairs, and is highly dependent on information technology solutions for credit portfolio monitoring.
Analytical Support in Risk and Portfolio Analysis Projects
Barcelona (preferred) or Madrid
6 months
The successful applicant will join in a junior/trainee role, providing support to ongoing analytical projects related to data processing, analysis and visualisation in the field of risk and portfolios.
The role is focused on the progressive integration of the team into daily operations, working with analytical and functional specialists on improving data analysis efficiency and quality.
The Methodology and Data Analysis Area, which provides interdepartmental support to various management teams, especially in spheres connected to risk and portfolio analysis.
The area usually works with:
Advanced Analytics and Artificial Intelligence Applied to Digital Channel Customer Feedback
Barcelona (preferably)
6 months
The successful applicant will join through the WONNOW programme in a technical role, specialising in data, advanced analytics and artificial intelligence, supporting projects on the analysis of digital channel customer feedback.
The role is focused on analysing the relationship between customer comments, incidents and quality in the digital channel, working with multiple non-unified data sources and collaborating with business, technology and data areas in a highly interdepartmental environment.
Centre of Excellence (CoE) of the Digital Channel, part of the Digital Channels and Innovation Division.
The CoE works across departments with business, technology, data, AI and customer contact teams.
Team structure:
Analytics and Support for the Transformation of Digital Channels and Contact Centre
Barcelona (preferred). Possibly Madrid for the right applicant
6 months
The successful applicant will join through the WONNOW Awards programme as a technical analytical team member, providing support to projects for the transformation of the contact centre and customer service digital channels (web, app, manager-customer chat, assistance and bot).
The role is strongly focused on data analysis, KPI tracking and insight generation, helping directly to improve the customer experience, digital channel efficiency and the team’s decision making in a highly collaborative and close-knit learning environment.
Function of the area: To completely optimise the bank’s inbound channels through the use of advanced analytics, automation and AI agents, guaranteeing operational efficiency, a high-quality customer experience and the scalability of customer service channels.
Team objective: To drive transformation projects for inbound digital channels based on data analysis, focusing on producing operational efficiencies and continuous improvements in the customer experience.
A small team at an initial stage, composed of:
The successful applicant will work particularly closely with the technical analytical team member.
Principal (core) duties:
Secondary duties:
Expected deliverables:
Technical requirements:
Attitudinal requirements:
Nice to have:
Analytical Support and Development of Data Tools for the Financial area
Madrid or Barcelona (either)
6 months
The successful applicant will join in a technical role, with a focus on data, analytics, and the modelling and development of analytical tools, working directly in the financial area.
The purpose of the role is to provide technical and analytical capabilities to the business, thereby supporting financial decision-making, especially in areas such as balance sheet management and market operations.
The successful applicant will join as part of a junior/student internship programme (WONNOW).
A technical team that is part of Financial Management, aligned with various core functions of the financial area (balance sheet management, liquidity, capital, markets and relationships with investors).
This is a technical team within a business, with members having backgrounds in engineering, statistics, economics and other technical areas.
Advanced Analytics, Automation and Artificial Intelligence applied to Internal Auditing
Barcelona (preferred)
6 months
The successful applicant will provide support to projects connected with internal auditing through the development of advanced analytics solutions, automation and artificial intelligence models. The work is focused on designing and running complex analytical tests, developing automation processes for repetitive tasks and exploring machine learning and AI models (including generative AI) to add value to auditing processes. Usually, the work is focused on innovative initiatives in the field of artificial intelligence.
The Digital Audit Transformation Management team, currently composed of 11 people, with plans to add new members.
The team works on advanced analytics projects, robotisation, artificial intelligence and AI auditing systems.
Comprehensive Transformation of the People Area: Processes, Technology and Employee Experience
Preferably Barcelona. Madrid is not a deal breaker
6 months
The successful applicant will join through the WONNOW programme to participate in a large, comprehensive transformation project for the People Department, with a focus on:
The project is currently at an early stage, with discovery ongoing and an official kick-off planned for September/October.
The role offers high interdepartmental exposure and intensive learning in a strategic context for the organisation.
The People area, as part of a strategic project for the comprehensive transformation of the department.
The job will be as part of the team responsible for the transformation of the People area, working across departments with:
The total size of the team has not yet been defined, although a multidisciplinary focus has been discussed, involving programme managers, project managers and various members of the area.
Principal (core) duties:
Secondary duties:
Technical/Functional requirements:
Attitudinal requirements:
Projects and type of work:
Project on the Analysis and Improvement of Detection Scenarios in the Prevention of Money Laundering
Barcelona or Madrid (team split between both locations)
6 months
The project consists of replicating and analysing real money laundering detection scenarios that process large daily transaction volumes. The objective is to enable a continuous improvement process through simulations that will make it possible to adjust thresholds and scenarios, in order to optimise the generation of alerts (both reducing and increasing alerts as required).
This is an exploratory research project, focused on laying the foundations for the future, without a fixed deadline and with strong guidance from the team.
The Compliance area – Prevention of Money Laundering, including joint work with Data, Projects and Innovation teams.